{"id":16373,"date":"2024-07-03T17:27:54","date_gmt":"2024-07-03T17:27:54","guid":{"rendered":"https:\/\/www.hopecu.org\/?post_type=product&#038;p=16373"},"modified":"2025-04-07T11:53:20","modified_gmt":"2025-04-07T15:53:20","slug":"get-registered","status":"publish","type":"product","link":"https:\/\/www.hopecu.org\/product\/personal\/tools\/get-registered\/","title":{"rendered":"Get Registered"},"content":{"rendered":"\n<div class=\"wp-block-columns hope-product-content-layout is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column hope-product-content-side is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33\">\n<h2 class=\"wp-block-heading hope-product-heading\" id=\"h-enroll-in-hope-digital-banking-s-get-registered-service\">Enroll in HOPE Digital Banking&#8217;s Get Registered service.<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column hope-product-content-main is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66\">\n<div class=\"wp-block-group alignfull hope-product-content\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-hope-color-1-color has-text-color has-link-color wp-elements-55ecf81cc2bfba6cb59906031cdb3b4e\" id=\"h-hope-digital-banking-is-a-fantastic-way-to-manage-almost-all-aspects-of-your-accounts\"><strong>HOPE digital banking is a fantastic way to manage almost all aspects of your accounts.<\/strong><\/h2>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>There are a few things you will need to complete to get everything up and running smoothly.<\/p>\n\n\n\n<p>The system requires members to have an email address and at least one current phone number on file with our core system. The service will check the email and telephone number members provide during registration against our primary database, and the registration process cannot be completed if the email and telephone number do not match or do not contain any information.<\/p>\n\n\n\n<p>If you are not sure whether your email is registered and current, please contact a branch or our call center to verify your information. If you need to update your email address, our team will provide instructions for completing that process.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<section class=\"faq relative pv6\" id=\"faq-block_c7e0cfcf0d945dcf299844851c34d798\"\n    style=\"background-color: #F2EFE5;\">\n    <div class=\"flex w-100 justify-center items-center\">\n        <div class=\"w-90 hope-inner\">\n            <div class=\"hope-column-content-layout\">\n                                    <div class=\"hope-column-content-side\">\n                        <h2 class=\"hope-column-heading mb3\">Do We Have Your Current Email Address and Phone Numbers?<\/h2>\n                        <p class=\"hope-column-copy\"><\/p>\n                    <\/div>\n                                <div class=\"hope-column-content-main faq-accordion secwis-cont\" >\n                                            <div class=\"faq-acc-item\">\n                            <div class=\"faq-acc-heading flex justify-between items-center\">\n                                <h2>Why is this important?<\/h2>\n                                <div class=\"acc-plus\">\n                                    <div class=\"plus-line plus-rt\"><\/div>\n                                    <div class=\"plus-line\"><\/div>\n                                <\/div>\n                            <\/div>\n                            <div class=\"faq-cont\">\n                                <div class=\"faq-cont-inner\">\n                                    <div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item is-read is-open\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\">\n<div id=\"ac-153070\" class=\"c-accordion__content\">\n<p class=\"\">The digital banking system requires members to have an email address and at least one current phone number on file with our core system. The service will check the email and telephone number members provide during registration against our primary database, and the registration process cannot be completed if the email and telephone number does not match or do not contain any information.<\/p>\n<p class=\"\">If you are not sure about whether your email is registered and current, please contact a branch or our call center to verify your information. If you need to update your email address, our team will provide instructions for completing that process.<\/p>\n<\/div>\n<\/div>\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"faq-acc-item\">\n                            <div class=\"faq-acc-heading flex justify-between items-center\">\n                                <h2>How to update your information.<\/h2>\n                                <div class=\"acc-plus\">\n                                    <div class=\"plus-line plus-rt\"><\/div>\n                                    <div class=\"plus-line\"><\/div>\n                                <\/div>\n                            <\/div>\n                            <div class=\"faq-cont\">\n                                <div class=\"faq-cont-inner\">\n                                    <p><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/p>\n<li>Remotely<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/p>\n<li>Contact a branch or our call center to have them send you an Account Change Card or download it using one of the following links based on your state of residence:<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/p>\n<li><a href=\"https:\/\/hopecu.org\/manage\/media\/HOPE-Account-Change-Card-All-States-Except-Louisiana.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Account Change Card \u2013 For Members in All States EXCEPT Louisiana<\/strong><\/a><\/li>\n<p><!-- \/wp:list-item --> <!-- wp:list-item --><\/p>\n<li><a href=\"https:\/\/hopecu.org\/manage\/media\/HOPE-Account-Change-Card-Louisiana-Only.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Account Change Card \u2013 For Louisiana Members Only<\/strong><\/a><\/li>\n<p><!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><\/li>\n<p><!-- \/wp:list-item --> <!-- wp:list-item --><\/p>\n<li>Complete the Account Change Card. Be sure to include your current email address and telephone numbers.<\/li>\n<p><!-- \/wp:list-item --> <!-- wp:list-item --><\/p>\n<li>Make a copy of your driver\u2019s license so that we can verify your identity.<\/li>\n<p><!-- \/wp:list-item --> <!-- wp:list-item --><\/p>\n<li>Return the Account Change Card and the copy of your driver\u2019s license to HOPE by either:<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/p>\n<li>Dropping the business reply envelope in the mail<\/li>\n<p><!-- \/wp:list-item --> <!-- wp:list-item --><\/p>\n<li>Returning it to a HOPE branch<\/li>\n<p><!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><\/li>\n<p><!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><\/li>\n<p><!-- \/wp:list-item --> <!-- wp:list-item --><\/p>\n<li>At a HOPE branch<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/p>\n<li>Let a HOPE associate know that you need to provide updated contact information.<\/li>\n<p><!-- \/wp:list-item --> <!-- wp:list-item --><\/p>\n<li>A HOPE team member will enter the new email address and\/or telephone number.<\/li>\n<p><!-- \/wp:list-item --> <!-- wp:list-item --><\/p>\n<li>Use the signature pad when prompted to accept the changes.<\/li>\n<p><!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><\/li>\n<p><!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script defer>\n\n    (function () {\n        \n        const accordion = document.querySelectorAll('.faq-acc-heading');\n        const accordionContent = document.querySelectorAll('.faq-cont');\n\n        const plusAcc = document.querySelectorAll('div.plus-rt');\n\n        const maxHeight = \"max-content\";\n\n        accordion.forEach(acc => {\n            acc.addEventListener('click', (e) => {\n\n              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                  <div class=\"hope-column-content-side\">\n                        <h2 class=\"hope-column-heading mb3\">Get Connected<\/h2>\n                        <p class=\"hope-column-copy\"><p>Follow these guidelines to get connected and begin using digital banking.<\/p>\n<\/p>\n                    <\/div>\n                                <div class=\"hope-column-content-main faq-accordion secwis-cont\" >\n                                            <div class=\"faq-acc-item\">\n                            <div class=\"faq-acc-heading flex justify-between items-center\">\n                                <h2>Download the App<\/h2>\n                                <div class=\"acc-plus\">\n                                    <div class=\"plus-line plus-rt\"><\/div>\n                                    <div class=\"plus-line\"><\/div>\n                                <\/div>\n                            <\/div>\n                            <div class=\"faq-cont\">\n                                <div class=\"faq-cont-inner\">\n                                    <p><!-- wp:paragraph --><\/p>\n<p>HOPE&#8217;s digital banking app is available for Android and Apple devices. Download the app to your device and register to start using the service. If you sign up using the online channel, you won\u2019t need to register again for the mobile version.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:spacer {\"height\":\"50px\"} --><\/p>\n<div class=\"wp-block-spacer\" aria-hidden=\"true\"><\/div>\n<p><!-- \/wp:spacer --> <!-- wp:columns --><\/p>\n<div class=\"wp-block-columns\">\n<p><!-- wp:column --><\/p>\n<div class=\"wp-block-column\">\n<p><!-- wp:media-text {\"mediaId\":16360,\"mediaLink\":\"https:\/\/www.hopecu.org\/product\/personal\/tools\/digital-banking\/attachment\/hope-appstore-1\/\",\"linkDestination\":\"custom\",\"mediaType\":\"image\"} --><\/p>\n<div class=\"wp-block-media-text is-stacked-on-mobile\">\n<figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/apps.apple.com\/us\/app\/hope-credit-union\/id6449440964\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"196\" height=\"67\" class=\"wp-image-16360 size-full\" src=\"https:\/\/www.hopecu.org\/wp-content\/uploads\/2024\/07\/Hope-appstore-1.png\" alt=\"\" \/><\/a><\/figure>\n<div class=\"wp-block-media-text__content\">\n<p><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"fontSize\":\"small\"} --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div>\n<\/div>\n<p><!-- \/wp:media-text --><\/p>\n<\/div>\n<p><!-- \/wp:column --> <!-- wp:column --><\/p>\n<div class=\"wp-block-column\">\n<p><!-- wp:media-text {\"mediaId\":16361,\"mediaLink\":\"https:\/\/www.hopecu.org\/product\/personal\/tools\/digital-banking\/attachment\/hope-googleplay-1\/\",\"linkDestination\":\"custom\",\"mediaType\":\"image\"} --><\/p>\n<div class=\"wp-block-media-text is-stacked-on-mobile\">\n<figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=org.hopecu.grip\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"196\" height=\"67\" class=\"wp-image-16361 size-full\" src=\"https:\/\/www.hopecu.org\/wp-content\/uploads\/2024\/07\/Hope-googleplay-1.png\" alt=\"\" \/><\/a><\/figure>\n<div class=\"wp-block-media-text__content\">\n<p><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"fontSize\":\"small\"} --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div>\n<\/div>\n<p><!-- \/wp:media-text --><\/p>\n<\/div>\n<p><!-- \/wp:column --><\/p>\n<\/div>\n<p><!-- \/wp:columns --><\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"faq-acc-item\">\n                            <div class=\"faq-acc-heading flex justify-between items-center\">\n                                <h2>Complete the Registration Process<\/h2>\n                                <div class=\"acc-plus\">\n                                    <div class=\"plus-line plus-rt\"><\/div>\n                                    <div class=\"plus-line\"><\/div>\n                                <\/div>\n                            <\/div>\n                            <div class=\"faq-cont\">\n                                <div class=\"faq-cont-inner\">\n                                    <p><!-- wp:paragraph --><\/p>\n<p>The first time you access either online or mobile banking, you will need to sign up for the service. Watch our First Time Login video and follow the steps, which are also listed below, to complete the registration process.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/p>\n<li>Look for the Digital Banking Login dialog on our website or open the mobile app.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --> <!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Click on &#8220;First Time User? Enroll now.&#8221;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --> <!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Enter the social security number, account number, email, and phone number that we have on file.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --> <!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Select &#8220;Get Started.&#8221;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --> <!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Choose a verification method.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --> <!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Follow the verification steps when prompted based on the verification method you selected.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --> <!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Accept the user agreement.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --> <!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Create your username and password.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --> <!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>You\u2019re ready to go!<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"faq-acc-item\">\n                            <div class=\"faq-acc-heading flex justify-between items-center\">\n                                <h2>Joint Owners<\/h2>\n                                <div class=\"acc-plus\">\n                                    <div class=\"plus-line plus-rt\"><\/div>\n                                    <div class=\"plus-line\"><\/div>\n                                <\/div>\n                            <\/div>\n                            <div class=\"faq-cont\">\n                                <div class=\"faq-cont-inner\">\n                                    <div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item is-open is-read\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\">\n<div id=\"ac-153074\" class=\"c-accordion__content\">\n<p class=\"\">In the case of joint account ownership, the primary owner can register using either the online service or the mobile app. The secondary owner will need to contact HOPE at 1-866-321-4673 to complete registration.<\/p>\n<\/div>\n<\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"faq-acc-item\">\n                            <div class=\"faq-acc-heading flex justify-between items-center\">\n                                <h2>E-Statement Enrollment<\/h2>\n                                <div class=\"acc-plus\">\n                                    <div class=\"plus-line plus-rt\"><\/div>\n                                    <div class=\"plus-line\"><\/div>\n                                <\/div>\n                            <\/div>\n                            <div class=\"faq-cont\">\n                                <div class=\"faq-cont-inner\">\n                                    <p class=\"\">If you currently receive e-statements, please be sure to re-enroll if you wish to continue getting your statements electronically.<\/p>\n<ul class=\"wp-block-list\">\n<li class=\"\">Click on \u201cStatements\u201d dashboard icon.<\/li>\n<li class=\"\">Accept the e-statements agreement.<\/li>\n<li class=\"\">Select \u201cEnroll All Accounts\u201d.<\/li>\n<li class=\"\">Click the \u201cEnroll\u201d button.<\/li>\n<\/ul>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"faq-acc-item\">\n                            <div class=\"faq-acc-heading flex justify-between items-center\">\n                                <h2>Smart Money Insights Personal Financial Manager<\/h2>\n                                <div class=\"acc-plus\">\n                                    <div class=\"plus-line plus-rt\"><\/div>\n                                    <div class=\"plus-line\"><\/div>\n                                <\/div>\n                            <\/div>\n                            <div class=\"faq-cont\">\n                                <div class=\"faq-cont-inner\">\n                                    <div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item is-open is-read\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\">\n<div id=\"ac-153076\" class=\"c-accordion__content\">\n<p class=\"\">If you are already using HOPE\u2019s Smart Money PFM, you will not need to reregister for the service.\u00a0<strong>Note:<\/strong> In the online banking dashboard, the Smart Money PFM tools are listed under \u201cInsights\u201d. You will need to load any budgets, goals, and tags and reconnect any external accounts when you access the PFM for the first time.<\/p>\n<\/div>\n<\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"faq-acc-item\">\n                            <div class=\"faq-acc-heading flex justify-between items-center\">\n                                <h2>Intuit Quick Books<\/h2>\n                                <div class=\"acc-plus\">\n                                    <div class=\"plus-line plus-rt\"><\/div>\n                                    <div class=\"plus-line\"><\/div>\n                                <\/div>\n                            <\/div>\n                            <div class=\"faq-cont\">\n                                <div class=\"faq-cont-inner\">\n                                    <div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item is-open is-read\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\">\n<div id=\"ac-153077\" class=\"c-accordion__content\">\n<p class=\"\">QuickBooks users will need to resync their accounts after registering for the new digital banking service.<\/p>\n<\/div>\n<\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script defer>\n\n    (function () {\n        \n        const accordion = document.querySelectorAll('.faq-acc-heading');\n        const accordionContent = document.querySelectorAll('.faq-cont');\n\n        const plusAcc = document.querySelectorAll('div.plus-rt');\n\n        const maxHeight = \"max-content\";\n\n        accordion.forEach(acc => {\n            acc.addEventListener('click', (e) => {\n\n                let currentContent = acc.nextElementSibling;\n\n                const plus = acc.querySelector('div.plus-rt');\n\n                if (getComputedStyle(currentContent).height == '0px') {\n                    accordionContent.forEach(cont => {\n                        if (cont == currentContent) {\n                            let inner = cont.querySelector('.faq-cont-inner');\n                            let innerHeight = inner.clientHeight;\n                            cont.style.maxHeight = 'calc(' + innerHeight + 'px + 2rem)';\n                            cont.style.height = 'calc(' + innerHeight + 'px + 2rem)';\n                            plus.style.transform = 'rotate(90deg)';\n                            plusAcc.forEach(plusEl => {\n                                if (plusEl != plus) {\n                                    plusEl.style.transform = 'rotate(90deg)';\n                                }else{\n                                    plus.style.transform = 'rotate(0deg)';\n                                }\n                            });\n                        } else {\n                            cont.style.maxHeight = '0px';\n                            cont.style.paddingBottom = '0px';\n                            plus.style.transform = 'rotate(0deg)';\n                        }\n                    });\n                } else {\n                    currentContent.style.maxHeight = '0px';\n                    currentContent.style.height = '0px';\n                    currentContent.style.paddingBottom = '0px';\n                    plus.style.transform = 'rotate(90deg)';\n                }\n\n            });\n        });\n\n    })();\n\n<\/script>\n\n\n<p>You\u2019ll see several new features for online and mobile users in our upgraded system.&nbsp;<a href=\"https:\/\/hopecu.org\/convenience\/get-ready-for-your-new-digital-banking-experience\/hope-digital-banking-upgrade-2023-features-and-benefits\/\">Learn more<\/a>&nbsp;about all the great options and resources at your fingertips.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-hope-color-1-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/hopecu.org\/hope-digital-banking-upgrade-2023-features-and-benefits\/\">Digital Banking Features<\/a><\/div>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/hopecu.org\/convenience\/get-ready-for-your-new-digital-banking-experience\/hope-digital-banking-upgrade-2023-video-guides\/\">Take a look at our series of highlight videos<\/a>&nbsp;that will guide you through logging in for the first time, recovering your account, and how to navigate the dashboard.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-hope-color-1-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/hopecu.org\/hope-digital-banking-upgrade-2023-video-guides\/\">Video User Guides<\/a><\/div>\n<\/div>\n\n\n\n<p>Content below this message was before formatting occurred above. It is there for safety\/backup. It will be removed prior to launch.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><\/li>\n\n\n\n<li>Remotely\n<ul class=\"wp-block-list\">\n<li>Contact a branch or our call center to have them send you an Account Change Card or download it using one of the following links based on your state of residence:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/hopecu.org\/manage\/media\/HOPE-Account-Change-Card-All-States-Except-Louisiana.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Account Change Card \u2013 For Members in All States EXCEPT Louisiana<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hopecu.org\/manage\/media\/HOPE-Account-Change-Card-Louisiana-Only.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Account Change Card \u2013 For Louisiana Members Only<\/strong><\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Complete the Account Change Card. Be sure to include your current email address and telephone numbers.<\/li>\n\n\n\n<li>Make a copy of your driver\u2019s license so that we can verify your identity.<\/li>\n\n\n\n<li>Return the Account Change Card and the copy of your driver\u2019s license to HOPE by either:\n<ul class=\"wp-block-list\">\n<li>Dropping the business reply envelope in the mail<\/li>\n\n\n\n<li>Returning it to a HOPE branch<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>At a HOPE Branch\n<ul class=\"wp-block-list\">\n<li>Let a HOPE associate know that you need to provide updated contact information.<\/li>\n\n\n\n<li>A HOPE team member will enter the new email address and\/or telephone number.<\/li>\n\n\n\n<li>Use the signature pad when prompted to accept the changes.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Download the App<\/strong><\/p>\n\n\n\n<p>A new app is available for Android and Apple devices for mobile banking users. Download the app to your device and register to start using the service. If you sign up using the online channel, you won\u2019t need to register again for the mobile version.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/apps.apple.com\/us\/app\/hope-credit-union\/id6449440964\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"196\" height=\"67\" src=\"https:\/\/www.hopecu.org\/wp-content\/uploads\/2024\/07\/Hope-appstore-1.png\" alt=\"\" class=\"wp-image-16360 size-full\"\/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-small-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=org.hopecu.grip\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"196\" height=\"67\" src=\"https:\/\/www.hopecu.org\/wp-content\/uploads\/2024\/07\/Hope-googleplay-1.png\" alt=\"\" class=\"wp-image-16361 size-full\"\/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-small-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Get Registered<\/strong><\/p>\n\n\n\n<p>The first time you access either online or mobile banking, you will need to sign up for the service. Your current credentials will not work with the new platform. Watch our First Time Login video and follow the steps, which are also listed below, to complete the registration process.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Look for the Online Banking Login dialog on our website or open the new mobile app once it is available.<\/li>\n\n\n\n<li>Click on First Time User? Enroll now.<\/li>\n\n\n\n<li>Enter the social security number, account number, email, and phone number that we have on file.<\/li>\n\n\n\n<li>Select Get Started.<\/li>\n\n\n\n<li>Choose a verification method.<\/li>\n\n\n\n<li>Follow the verification steps when prompted based on the verification method you selected.<\/li>\n\n\n\n<li>Accept the user agreement.<\/li>\n\n\n\n<li>Create your username and password.<\/li>\n\n\n\n<li>You\u2019re ready to go!<\/li>\n<\/ul>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><strong>Joint Owners<\/strong><\/strong><\/p>\n\n\n\n<p>The first time you access either online or mobile banking, you will need to sign up for the service. Your current credentials will not work with the new platform. Watch our First Time Login video and follow the steps, which are also listed below, to complete the registration process.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Enroll in HOPE Digital Banking&#8217;s Get Registered service. HOPE digital banking is a fantastic way to manage almost all aspects of your accounts. There are a few things you will need to complete to get everything up and running smoothly. 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