{"id":16876,"date":"2024-07-11T10:25:36","date_gmt":"2024-07-11T14:25:36","guid":{"rendered":"http:\/\/hope-cu.local\/?page_id=16876"},"modified":"2025-03-07T13:13:39","modified_gmt":"2025-03-07T18:13:39","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.hopecu.org\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<section class=\"wp-block-group hope-page-wrapper has-hope-color-7-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns hope-two-col-cont is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-hope-color-1-color has-text-color has-link-color wp-elements-5a0230432f94cf8b85808aca782a512f\">Telephone<\/h2>\n\n\n\n<p>You can reach us at several different phone numbers. See which one is the best for you.<\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-hope-color-1-color has-text-color has-link-color wp-elements-4a951232b4a37610173d27f43c9b02bf\"><strong>Member Services Center<\/strong><\/h3>\n\n\n\n<p><strong>Toll-Free:<\/strong>&nbsp;<a href=\"tel:8663214673\">1-866-321-HOPE<\/a> (4673)<\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-hope-color-1-color has-text-color has-link-color wp-elements-9f11f5dfa5d0eb203cb710760752f261\"><strong>HOPE24 Telephone Banking<\/strong><\/h3>\n\n\n\n<p><strong>Toll-Free:<\/strong>&nbsp;<a href=\"tel: 8772144673\"><span style=\"text-decoration: underline;\"><strong>1-877-214-HOPE<\/strong><\/span><\/a> (4673)<\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-hope-color-1-color has-text-color has-link-color wp-elements-b6ec7d69db1d57ca73772b214c3db629\"><strong>Investor Relations<\/strong><\/h3>\n\n\n\n<p><strong>Toll-Free:<\/strong>&nbsp;<a href=\"tel:8776544673\"><strong><span style=\"text-decoration: underline;\">1-877-654-HOPE<\/span><\/strong><\/a> (4673)<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-hope-color-1-color has-text-color has-link-color wp-elements-62e7d40b4e921d355d400b9f6ff89f3e\">Postal Mail<\/h2>\n\n\n\n<p>If you need to send us some paperwork, use these addresses to get your mail to the right place.<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you\u2019re trying to send something directly to a particular HOPE branch, then <a href=\"https:\/\/www.hopecu.org\/branches\"><span style=\"text-decoration: underline;\">visit our branch page<\/span><\/a> to find the address of location you need.<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><em><strong>NOTE: Do not send cash in the mail.<\/strong><\/em><\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-hope-color-1-color has-text-color has-link-color wp-elements-39a835210abffbb2407212cac744047e\"><strong>Main Office<\/strong><\/h3>\n\n\n\n<p><strong>Physical\/Shipping Address<\/strong><br>Hope Credit Union<br>4 Old River Place<br>Suite A<br>Jackson, MS 39202<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Mailing Address\u2028<\/strong><br>P. O. Box 22886<br>Jackson, MS 39225<\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-hope-color-1-color has-text-color has-link-color wp-elements-af835ef901013e92e6125a75ad9ad73e\"><strong>HOPE Supervisory Committee<\/strong><\/h3>\n\n\n\n<p>P. O. Box 5323<br>Jackson, MS 39286<\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-group hope-page-wrapper has-hope-color-7-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns hope-two-col-cont is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-hope-color-1-color has-text-color has-link-color wp-elements-ee5b59ef4c50a67c65338c428cae2fb2\">Send Us a Message<\/h2>\n\n\n\n<p>Drop a quick note by selecting the department you need to reach based on the following guidelines.<\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>NOTE<\/strong>: Do not submit reports of possible fraudulent activity using this form.  Doing so will delay the research and resolution process. Use the fraud reporting tool found in our fraud center.<\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-hope-color-1-color has-text-color has-link-color wp-elements-8e35f8b28720386e34e9474f08e34c28\"><strong>Deposits<\/strong><\/h3>\n\n\n\n<p>Get answers to questions about opening a new checking or savings account and the status of account applications. Find support for current deposit accounts.<\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-hope-color-1-color has-text-color has-link-color wp-elements-74b7cff8679340678931e0c3f3a7aa54\"><strong>Personal Loans<\/strong><\/h3>\n\n\n\n<p>Ask questions about personal, vehicle, and home equity loan applications or get support with a current loan. <\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-hope-color-1-color has-text-color has-link-color wp-elements-885e9a8f868d2218e748e968416e7c9a\"><strong>Mortgage Loans<\/strong><\/h3>\n\n\n\n<p>Request information about a mortgage loan application you have submitted or learn more about our homebuying options. You can also <a href=\"https:\/\/www.hopecu.org\/product\/mortgage-lending-team\/\">contact one of our lenders<\/a> to start an application.<\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-hope-color-1-color has-text-color has-link-color wp-elements-dbeeb6638e858bfff19283733c346e05\"><strong>HOPE Affinity Network<\/strong><\/h3>\n\n\n\n<p>Organizations interested in offering Hope Credit Union services to the people they employ or serve can contact us about how the <a href=\"https:\/\/www.hopecu.org\/product\/personal\/han-personal\/hope-affinity-network\/\">HOPE Affinity Network program<\/a> works. People interested in connecting us to an organization they are part of can also help us take the first step.<\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-hope-color-1-color has-text-color has-link-color wp-elements-30b8c00b3701f2b89d0edf175afa52b6\"><strong>Supervisory Committee<\/strong><\/h3>\n\n\n\n<p>Select this option to reach the volunteer group in charge of monitoring HOPE and addressing member concerns.<\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-hope-color-1-color has-text-color has-link-color wp-elements-ec36e8c723bca42dece69afa0cc984d7\"><strong>Human Assets<\/strong><\/h3>\n\n\n\n<p>Choose this option if you need help with any kind of employment issue, including employment status or verification. Do not send inquries or request updates about current available positions or employment application status; <a href=\"https:\/\/www.hopecu.org\/careers\/\">visit our carrers page<\/a> or contact the recruiter with whom you were working.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p><p style=\"display:none;\">Swap form for &#8220;Contact Us &#8211; ID #63&#8221;<\/p><\/p>\n<\/div><\/section>\n\n\n\n<section class=\" contact-us pv5\" id=\"contact-us-block_def20a676edcb8568e1d372f09ccc5ad\"\n    style=\" background-color: #F4F4F4; \">\n    <div class=\"flex justify-center\">\n        <div class=\"w-90 hope-inner flex justify-center items-start contact-us-wrap\">\n            <div class=\"w-third\">\n                <h2 class=\"contact-heading mb3\">\n                    Send a Message                <\/h2>\n                <p class=\"contact-copy\">\n                    Select the department you want to contact and let us know how we can help.                  <\/p>\n            <\/div>\n            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                       <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_33' id='gform_33'  action='\/wp-json\/wp\/v2\/pages\/16876#gf_33' data-formid='33' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_33' class='gform_fields top_label form_sublabel_below description_below validation_below'><fieldset id=\"field_33_15\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Choose a Department<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_33_15'>\n\t\t\t<div class='gchoice gchoice_33_15_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_15' type='radio' value='Deposits'  id='choice_33_15_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_33_15_0' id='label_33_15_0' class='gform-field-label gform-field-label--type-inline'>Deposits<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_33_15_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_15' type='radio' value='Personal Loans'  id='choice_33_15_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_33_15_1' id='label_33_15_1' class='gform-field-label gform-field-label--type-inline'>Personal Loans<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_33_15_2'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_15' type='radio' value='Mortgage Loans'  id='choice_33_15_2' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_33_15_2' id='label_33_15_2' class='gform-field-label gform-field-label--type-inline'>Mortgage Loans<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_33_15_3'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_15' type='radio' value='HOPE Affinity Network'  id='choice_33_15_3' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_33_15_3' id='label_33_15_3' class='gform-field-label gform-field-label--type-inline'>HOPE Affinity Network<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_33_15_4'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_15' type='radio' value='Supervisory Committee'  id='choice_33_15_4' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_33_15_4' id='label_33_15_4' class='gform-field-label gform-field-label--type-inline'>Supervisory Committee<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_33_15_5'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_15' type='radio' value='Human Assets'  id='choice_33_15_5' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_33_15_5' id='label_33_15_5' class='gform-field-label gform-field-label--type-inline'>Human Assets<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_33_4\" class=\"gfield gfield--type-name gfield--input-type-name gfield--width-full gfield_contains_required field_sublabel_hidden_label gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_33_4'>\n                            \n                            <span id='input_33_4_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_4.3' id='input_33_4_3' value=''   aria-required='true'   placeholder='First Name'  \/>\n                                                    <label for='input_33_4_3' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Name<\/label>\n                                                <\/span>\n                            \n                            <span id='input_33_4_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_4.6' id='input_33_4_6' value=''   aria-required='true'   placeholder='Last Name'  \/>\n                                                    <label for='input_33_4_6' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Last<\/label>\n                                                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field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_33_3'>Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_3' id='input_33_3' type='tel' value='' class='large'  placeholder='Phone' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_33_11\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_33_11'>Untitled<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_11' id='input_33_11' 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